15. How do you determine the replacement for your cable box? Get the brand name and model of the cable converter unit that was supplied to you by your cable company. The brand name is located on the front of the box. The model # is located on the bottom of the cable box on the tag. 2) Look at the companies list of cable box products and their corresponding replacement description (your equipment model number) in their catalog. From this you can determine what you will need or consult in conjunction with your cable box source for the right replacement. 16. How can you tell if you''re dealing with a professional cable converter company? First, of course, trust your own judgment. A company you can trust will be one that has at least a 30 day guarantee, and a 90 day warranty on their products. Offers of variety of equipment for most areas of the country and some areas of the world. The company will have the capability of delivering your equipment day air, 4 day ground, international, or other if agreed upon. The staff will be capable of answering most technical questions. The company should also have an 800 number for easy access for the customer.

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