We also back up all our cable descrambler boxes with a 1year parts and labor warranty. If your cable descrambler box fails to operate within the 1 year just send it back to us and we will repair it for no charge. If the unit can not be repaired we will send you a new one at no extra cost. Our radar jammers and detectors come with a 3year manufacturer''s warranty. Technical support, Although the installation of cable descrambler boxes is usually simple, should you run into any problems, call us we have a staff of experienced technical support specialist that are ready to assist you with any questions or installation instructions you may need. Fast delivery, We ship all of our products 2nd day air with either or . If you need even faster shipping we can ship overnight for an extra charge. Please call and ask a sales rep for details.

8. What is an addressable cable converter-descrambler? This is a converter-descrambler that can be controlled by the cable company from their office location. Through remote coded messages sent via the cable system, the cable company can "address" the customers’ unit to begin descrambling selected premium or pay per view channels. An addressable unit allows the cable company to access your cable box to change the descrambling configuration or program. This function provides the cable company the ability to add or delete descrambling on the channels that come in through your cable line. A non-addressable unit does not provide the cable company access to the cable box program. The program remains stationary and is unchangeable. Both cable box designs have the potential of receiving all channels, none or somewhere in between dependent on the box program.

15. How do you determine the replacement for your cable box? Get the brand name and model of the cable converter unit that was supplied to you by your cable company. The brand name is located on the front of the box. The model # is located on the bottom of the cable box on the tag. 2) Look at the companies list of cable box products and their corresponding replacement description (your equipment model number) in their catalog. From this you can determine what you will need or consult in conjunction with your cable box source for the right replacement. 16. How can you tell if you''re dealing with a professional cable converter company? First, of course, trust your own judgment. A company you can trust will be one that has at least a 30 day guarantee, and a 90 day warranty on their products. Offers of variety of equipment for most areas of the country and some areas of the world. The company will have the capability of delivering your equipment day air, 4 day ground, international, or other if agreed upon. The staff will be capable of answering most technical questions. The company should also have an 800 number for easy access for the customer.